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Add activities in Dynamics 365 Customer Engagement (on …
WebMay 28, 2024 · The error message: Cannot Update Closed or Cancelled Activity is expected when some script or code piece trying to update the activity (phonecall, task, etc) but the record is marked already as completed/closed/cancelled status. Check if any javascript is triggered on onSave, onChange, onLoad events WebFeb 20, 2024 · A phone call activity is created and displayed on the timeline of the record. If the phone number is automatically resolved to a record, the Call From and Regarding fields of the phone call activity are automatically populated. If the received call isn't associated with any record, only a phone call activity is created. rccb sensitivity selection
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Web(2) Click the phone call activity (in your task list) that you want make (3) See the contact that the call is being made to (uh oh, if you forgot to enter the contact name, then you may not even know who the call needs to be placed to!) (4) Go to your list of contacts (5) Find the contact (6) Dial the number (7) Go back to the Phone Call Activity WebJul 21, 2024 · When a row is tracked using Dynamics 365 App for Outlook, you can add activities such as a phone call, appointment, or task to the row. Select Dynamics 365 to open the Dynamics 365 pane. Select an item in your email that you're tracking using App for Outlook. Select More commands and then select Add Activity. Select an activity. WebJun 18, 2024 · The multi-select option set field is a relatively newer field type in Dynamics 365 version 9.x, but it can be very useful in situations like this to help solve such challenges. By adding a new custom field of type … rccb rugby